Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Returns are subject to a 20% restocking fee and original shipping charges (if applicable) will not be refunded. You will also be responsible for return shipping.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
There are no returns available on cornhole boards, pitch pads or customized products. All sales are final for those products.
To start a return, you can contact us at sales@inthebagcornhole.com.
If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with any return questions at sales@inthebagcornhole.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Defective items will only be refunded if you alert us within 72 hours of receiving your shipment. Email sales@inthebagcornhole.com if you need a refund due to damages or defects and we will give you instructions for returning your item.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as customized products. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on final sales or clearance items.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@inthebagcornhole.com.